Jordan joined the US Optical team in January of 2020. Jordan was born and raised in the optical industry. His first job was working at his family's lab at the age of 16. He brings with him 19 years of experience, most recently as the General Manager for Sutherlin Optical in Kansas City. Jordan moved to Syracuse with his family at the start of this year to help maintain the US Optical legacy as “The Fastest Lab in America!”
Dan joined the US Optical team in July of 2019. He brings with him 5 years of optical sales experience. He holds an MBA from Iona College, and has managed for Enterprise Rent-a-Car and Ricoh USA prior to entering the optical industry. With over 15 years of sales leadership experience, Dan is focused on helping US Optical continue to grow and prosper.
Chris joined the US Optical team in 2011, after earning a Bachelor’s of Science from Niagara University. While working full time at that lab under Ralph Cotran, he attained an MBA from Grand Canyon University. Chris’ business education allowed him to grow in responsibility from a Marketing Admin to his current role as Director of Operations. With the tutelage of the Cotran Brothers he is able to keep the lab focused on our core values of differentiation.
Jay has the unique privilege of being employee #1 at US Optical. With 40 years of optical manufacturing experience it is no surprise the Cotran Brothers asked him to join the team. As Lab Manager he oversees our day to day production. He lives our mission and motivates our team of skilled technicians to meet the highest quality standards at the fastest turn time.
Brian has been with US Optical since we opened in 2008. With 19 years of optical experience he has consistently supported the front end of our business. Over the past 12 years he has supported Customer Service, Data Entry and now Shipping/Receiving. Working with the Cotran Brothers since day one has allowed him to build our processes from the ground up, from a few dozen jobs per day to our current volume of several thousand.
Patty, along with Brian and Jay, helped the Cotran Brothers get US Optical off the ground. She was part of the initial team in 2008. She has an incredible optical knowledge developed over 30 years in the industry. She has grown in responsibility over the past 12 years moving from Customer Service Rep to Customer Service Manager. She is responsible for overseeing our call center and helping us “wow” our customers.